Privacy Policy

Kit Sorted · Version 1.0 · Effective 26 October 2026

Kit Sorted is a business name of AI Architecture Lab Pty Ltd (ABN 12 700 913 453) ("we", "us", "our"), which also provides software setup services to businesses under the name AI Architecture Lab. 54 North Street, Leichhardt NSW 2040, Australia · hello@kitsorted.com.au

1. Our approach

We collect as little personal information as we need, use it only to deal with you, and keep a person responsible for how it's handled. We use the Australian Privacy Principles as a benchmark for how we handle personal information, whether or not every obligation applies to us in a particular circumstance.

2. How the website works today

3. Information we collect

When you visit the website. Our hosting provider, Cloudflare, automatically processes limited technical information, such as your IP address, browser type, the page requested and the time, to deliver and secure the website. We don't use that information to identify or profile visitors.

When you email us. We receive your email address, your name if you include it, the whole message and any attachments. Cloudflare Email Routing forwards the message, including its content, to a mailbox of AI Architecture Lab Pty Ltd (contact@aiarchitecturelab.com), which is hosted by Hostinger.

Sensitive information and other people's details. We don't ask for sensitive information. Please don't email health information, passwords, payment-card details or government identifiers. Please don't send other people's personal details unless you need to. If we receive sensitive information we don't need, we'll delete it.

4. How we use it

We don't sell or rent personal information. We don't give vendors, affiliate programs or sponsors your details without your separate consent. Emailing us doesn't subscribe you to a newsletter or marketing list. If you ask about AI Architecture Lab's services, AI Architecture Lab's privacy policy (aiarchitecturelab.com/privacy) explains how that information is handled.

5. How we use AI tools

6. Automated decisions

We don't use computer programs to make decisions, or to do things substantially and directly related to making decisions, that could reasonably be expected to significantly affect an individual's rights or interests. AI-assisted sorting and drafting of email, with a person reviewing every reply, is administrative support. If that changes, we'll update this policy before the change takes effect.

7. Who we share it with

We share personal information only where needed to run Kit Sorted:

8. Processing outside Australia

Some of our service providers store or process information outside Australia. Cloudflare runs a global network, so request data such as IP addresses, and forwarded messages, may be processed outside Australia. Our mailbox is hosted by Hostinger, which may store email outside Australia, and our replies are sent through Hostinger's mail servers and MailChannels, which may also process them outside Australia. The AI tools in section 5 and their providers may process and store messages outside Australia, including in the United States and other countries. We haven't confirmed the exact countries used by our email providers, so we don't name them, and we'll update this policy when we do. We aim to use reputable providers with appropriate security and privacy commitments.

9. Storage, security, retention and breaches

10. Access, correction and deletion

You can ask for access to, or correction or deletion of, the personal information we hold about you by emailing hello@kitsorted.com.au. We'll respond within a reasonable time, normally within 30 days, and there's no charge to make a request. When we delete information at your request, we remove it from our mailbox and working files, except anything we must keep by law. Copies held by our providers are handled under their terms and may remain, including in backups, for a period.

11. Questions and complaints

Email hello@kitsorted.com.au with "Privacy" in the subject, or write to us at the address above. We'll acknowledge your complaint and aim to resolve it within 30 days. If you're not satisfied with our response, you can contact the OAIC at www.oaic.gov.au.

12. Changes to this policy

We'll update this policy before we change how we collect or use personal information, for example before we open a newsletter or add a form, analytics or affiliate links. The current version and its effective date are shown on this page.

Last reviewed 2026-10-26. Status: approved.